The policy outlined below is for 7115 By Szeki online purchases only. We aren't able to accept a return in-store for an online purchase.
It is our goal that you love your purchase. If for any reason you are not completely happy with your purchase, please contact us immediately at firstname.lastname@example.org. Our in-house stylists are well-versed in fit and fabrications and would love to help you find your ideal 7115 pieces.
- We accept return requests of full price apparel within 7 days of order delivery. Return requests placed after the 7-day window will not be authorized.
- All international orders, sale items, and small goods are FINAL SALE. No exchanges or returns will be accepted.
- All items purchased with a store credit will be FINAL SALE. All exchanges will be FINAL SALE. No further returns will be accepted.
- Full price items purchased with a discount code (including the 15% Welcome Code) may only be returned for a store credit. No refunds will be authorized.
- Exclusive early sale access items purchased with a discount code are FINAL SALE. No exchanges or returns will be accepted.
- Under no circumstances can we accept a return in-store for an online purchase.
- In-store exclusive items adhere to our in-store return policy. We allow for 7 days for a return for store credit or exchange. No refunds can be authorized. The customer is responsible for the shipping and return shipping costs of in-store exclusives.
Returning an item
You must email email@example.com prior to sending your return. Please provide us with your order number and a reason describing why the return is being requested. When your return request is approved you will receive a Return Authorization Number (RA#). Your RA# will need to be clearly labelled on your return package. Any items returned without an RA# will not be authorized. Items must be received back at ours within 7 days of your receiving your Return Authorization Number. Items must be returned in their original condition unwashed, unworn and with tags attached.
We offer two return options:
For an exchange: Email us to initiate your return and let us know the item you would like to exchange for so that our team can set this aside for you. Stock levels move quickly and we don't want you to miss out on the item. We’ll then send over a prepaid return shipping label. After we receive your return shipment, we will process your return and we’ll email you a store credit. You can then use this store credit to make your exchange purchase.
We reserve the right to deny exchanges or store credit if the merchandise returned does not meet our return policy requirements.
Please send all return items to:
7115 By Szeki
157 Rivington Street
New York, NY
[Write your RA # here]
Online orders can only be cancelled within the first 15 minutes of placing the order. To cancel your order, you must email us immediately at firstname.lastname@example.org and provide your order number and reason for cancelling. Please do not call our retail stores. Only email cancellations can be processed as our in-store staff do not handle online shipments. After 15 minutes from the time of placing an order, orders can no longer be cancelled as the shipment fulfillment process is in motion. If upon receiving your shipment, you decide that you no longer want to keep your items, please contact our customer service team to request a return authorization.